Practical automation guide

AI Agent Planning Guide

Define an AI agent's job, knowledge, permissions, tools, evaluations and escalation before development.

An effective AI agent has a narrow job and clear operating boundaries. This planning guide helps business and technical stakeholders agree on what the agent may know and do.

Use this step-by-step framework

1

Write one sentence describing the agent's job

Write the current reality in specific, observable terms.

2

Define success and failure examples

Use real process samples and operating data.

3

List approved knowledge sources

Identify where information changes hands or systems.

4

List permitted read and write tools

Separate frequent exceptions from rare edge cases.

5

Identify sensitive data and actions

Define access, permission and data requirements.

6

Design human approval and escalation

Compare value, difficulty and operational risk.

7

Create evaluation cases before development

Choose a pilot with clear ownership and measurement.

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